On March 11, 2020, the World Health Organization declared the COVID-19 pandemic, which is currently ongoing and has social and health consequences for everyone (Sheridan et al., 2021). More than 90% of the United States population was under stay-at-home orders during spring 2020—telepsychology quickly grew to become the primary option for Americans in need of mental healthcare (Greenbaum, 2020). The United States Government demonstrated a commitment to developing, promoting, and integrating technology-assisted care in the United States by awarding $15 million to support telehealth providers during the COVID-19 pandemic (Health and Human Services, 2020). The specific problem to be addressed in this study is counselors’ lack of skills and knowledge in virtual counseling settings (Bernacchio & Wilson, 2018). The purpose of this phenomenological study is to gain knowledge of the experienced clinical mental health counselors’ perception of preparation experience for teletherapy with the intent of providing recommendations for professional organizations and counselor education programs regarding virtual counseling. Experiences of clinical mental health professionals who engage in distance counseling were explored to understand how a lack of training and resources affects clinical mental health counselors’ virtual counseling sessions with clients. Findings showed that counselors who were in the laggard category had difficulty adapting to change in the mental health industry, while the innovators, early adopters, and late majority excelled in virtual counseling.