Staff Job Openings
Job title:
FLSA Classification:
Reports to:
LMS Technology Specialist
Exempt
Director of Information Technology
Position goal:
The goal for each member of the USW campus community is to believe and live consistently by the principles of the mission of the University. The USW mission is as follows:
University of the Southwest is a Christ-centered educational community dedicated to developing men and women for a lifetime of servant leadership by emphasizing individual faith, responsibility, and initiative.
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Teaching at University of the Southwest adheres to belief in God, in the Bible as the inspired Word of God, in Jesus Christ as the Son of God, and in the separation of church and state.
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University of the Southwest strives for excellence in academic curriculum, campus life programming, and student activities in a supportive educational community where freedom of thought and expression is honored and the demonstration of faith in acts of service is encouraged.
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At University of the Southwest, students are instructed and mentored by a faculty and staff who demonstrate Christ-centered values and maintain an environment where students can live and work cooperatively, valuing the multiple cultures from which they came.
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As a community of initiative, University of the Southwest challenges graduates to become enterprising members of our society contributing to the common good by advocating and participating in the productive commerce of free enterprise, the constitutional privilege of self-government, and the practical contributions of community service.
Position Summary:
The technology specialist is responsible and assisting the department with IT support needs on campus as needed.
Essential Functions:
1. Serves as a standing member of the Campus Technology Committee.
2. Assists Instructors and Students with issues in or related to the operation of the University’s Learning Management System and any related systems the University may utilize in conjunction with that system to deliver course content or instruct students.
a. This is the primary are of responsibility this position exists to fill.
3. Provides General support as needed through the IT ticketing system to students, faculty and staff as needed.
4. Assists the IT team with configuration, setup and maintenance of on campus technologies on an as needed basis.
5. Documents software licensing, configurations, etc.
6. Attends conferences and workshops pertaining to various computing technologies.
Other responsibilities:
1. Performs other related duties as assigned by the Director of Information Technology.
2. Participates in campus activities.
3. Scripting and automation skills would be desirable but not necessarily required
Education, experience, & skills required:
1. Certificate or Associate’s degree in Information Systems or related field, or equivalent experience.
2. Demonstrated strong technical and analytical skills, and effective communication abilities.
3. Must be a team player possessing good people skills.
4. Must possess a good working knowledge of current desktop operating systems and web browsers.
5. Should have general knowledge of LAN architecture and be willing to learn, as needed, any additional or specific technologies.
6. Familiarity with Blackboard and/or Canvas administration is strongly preferred.
7. Must be willing to work in a fast-paced environment and have the ability to organize one’s work, establish priorities, and work independently.
8. Should be able to lift up to 75 lb in short bursts while pivoting and or hold weight for a short time if needed during hardware installs. Must also be comfortable climbing ladders and/or working while leaning (in a safe manner) over heights of a story or more on rare occasions.
Applications should be submitted via email to Veronica Torrez (vtorrez@usw.edu).